About YESU Transportation Services

 

YESU Transportation Services is a professional non-emergency medical transportation (NEMT) provider serving Oakland, Emeryville, Berkeley, Alameda County, and surrounding San Francisco Bay Area communities.We specialize in wheelchair-accessible and ambulatory transportation for seniors, people with mobility needs, patients attending medical appointments, individuals receiving recurring treatments, travelers requiring airport transportation, and passengers needing long-distance transportation. We also work with healthcare organizations coordinating transportation for their patients, residents, and members.

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Our transportation services include wheelchair-accessible transportation, ambulatory transportation, medical appointment transportation, dialysis transportation, hospital discharge transportation, therapy and rehabilitation transportation, healthcare facility transportation, door-to-door assistance, airport transportation, long-distance transportation, and other non-emergency transportation needs.We also provide long-distance non-emergency medical transportation for passengers who need to travel beyond their local area. Long-distance trips may include transportation between cities or counties for specialized medical care, rehabilitation, recurring treatments, hospital discharge, facility transfers, medical appointments, follow-up care, family support, relocation, or other qualifying transportation needs.Long-distance transportation requests are reviewed individually based on passenger needs, trip requirements, scheduling, and vehicle availability.

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Who We Serve

 

YESU Transportation Services supports a wide range of passengers and organizations, including:

• Seniors and older adults

• Wheelchair users

• Ambulatory passengers

• Individuals with mobility limitations

• Patients attending medical appointments

• Dialysis patients

• Patients traveling to therapy and rehabilitation

• Individuals being discharged from hospitals

• Families and caregivers

• Hospitals and medical centers

• Skilled nursing facilities

• Rehabilitation centers

• Assisted living communities

• Adult day programs

• Medical practices and clinics

• Healthcare organizations and other facilities coordinating passenger transportation

Whether transportation is needed for a single appointment, recurring medical treatment, a hospital discharge, a facility transfer, or a longer-distance trip, our goal is to provide an organized and dependable transportation experience.

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Our Commitment to Passenger Care

 

At YESU Transportation Services, we understand that transportation is more than simply getting from one location to another. Many of the passengers we serve may be traveling to important medical appointments, recurring treatments, rehabilitation programs, or other essential healthcare services.

Our focus is on providing safe, respectful, dependable transportation while treating every passenger with dignity and professionalism.

We strive to provide attentive passenger assistance from pickup through arrival and to make each transportation experience as comfortable, organized, and stress-free as possible.

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Safety, Training & Compliance

 

Passenger safety, professional training, and regulatory compliance are important parts of our operation.

Our drivers and transportation personnel complete applicable training, screening, and safety requirements designed to support professional non-emergency medical transportation and passenger assistance.

Our safety, training, and compliance standards include:

• CPR & First Aid training

• HIPAA privacy and confidentiality training

• ADA and wheelchair securement training

• Passenger assistance and mobility-support training

• Bloodborne Pathogens training

• Driver background screening

• DMV driving record review

• Drug and alcohol compliance requirements

• Wheelchair-accessible vehicle safety inspections

• Brake and Lamp inspection requirements

• Commercial automobile insurance

• Commercial General Liability insurance

We are committed to maintaining trained personnel, properly equipped vehicles, professional operating procedures, and appropriate insurance coverage to support safe transportation for wheelchair users, ambulatory passengers, seniors, patients, and healthcare organizations.

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Wheelchair-Accessible Transportation

 

Our wheelchair-accessible transportation services are designed for passengers who use wheelchairs and require transportation in an appropriately equipped vehicle. We focus on proper wheelchair securement, passenger assistance, safe vehicle operation, and respectful service throughout the trip. Our goal is to help wheelchair users travel safely and comfortably to medical appointments, dialysis treatments, rehabilitation programs, healthcare facilities, family destinations, airports, and other approved locations.

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Ambulatory Transportation

 

We also provide transportation for ambulatory passengers who are able to walk independently or with assistance but may need additional support traveling to and from appointments or healthcare facilities. Ambulatory transportation may be appropriate for seniors, patients recovering from medical procedures, individuals attending recurring treatments, or passengers who need additional assistance compared with standard transportation services.

Healthcare Transportation Partnerships

 

YESU Transportation Services also works with hospitals, skilled nursing facilities, rehabilitation centers, medical offices, adult day programs, healthcare organizations, families, and caregivers coordinating transportation for patients and residents.

We understand the importance of communication, professionalism, timely coordination, and dependable transportation when working with healthcare organizations. Our goal is to become a trusted transportation partner for organizations that need reliable wheelchair-accessible and ambulatory transportation for the people they serve.

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Long-Distance Non-Emergency Medical Transportation

 

YESU Transportation Services also provides long-distance non-emergency medical transportation for passengers who need to travel beyond their local community for medical care or other qualifying transportation needs. Long-distance trips may include transportation between cities or counties for specialized medical appointments, rehabilitation, recurring treatments, hospital discharge, facility transfers, follow-up care, or other healthcare-related destinations. We can accommodate qualifying wheelchair and ambulatory passengers traveling to destinations throughout Northern California and other areas depending on scheduling, trip requirements, passenger needs, and vehicle availability. Each long-distance transportation request is reviewed individually to ensure the trip can be completed safely, comfortably, and appropriately for the passenger.

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Our Service Area

 

YESU Transportation Services serves Oakland, Emeryville, Berkeley, communities throughout Alameda County, and surrounding areas of the San Francisco Bay Area. Transportation outside our primary service area, including long-distance transportation, may also be available depending on the passenger's needs, trip requirements, scheduling, and vehicle availability.

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Our Mission

 

Our mission is to help reduce transportation barriers by providing safe, dependable, respectful, and accessible non-emergency transportation.

We believe passengers should be treated with dignity, patience, and professionalism throughout their transportation experience.

Whether we are transporting someone to an important medical appointment, helping a wheelchair user reach a healthcare facility, assisting with a hospital discharge, supporting recurring dialysis transportation, or completing a long-distance trip, our goal remains the same: to provide dependable transportation with care and respect.